Q1: Why does the device turn off automatically?
This is a 15-minute auto-off protection feature; you can turn it on again to continue use.
Q2: Is the red light bright enough? Does it really work?
The device uses red light at about 620–640nm, intended for daily skincare support, not medical therapy.
Q3: Is the heating too hot? Can sensitive skin use it?
Heating temperature is adjustable between 35–50°C; sensitive skin can start from the lower setting.
Q4: How long does the battery last? Is it easy to break?
Fully charged, it supports multiple daily uses; under normal care, the battery lifespan is generally stable.
Q5: Can I use only the red light without heating or vibration?
Yes, the red light, heating, and vibration can be controlled independently.
Q6: Does this electric gua sha really work?
It helps relax muscles, promote circulation, and improve facial puffiness and tension.
Q7: How is it different from traditional jade or stainless steel gua sha boards?
Made with brass material, combined with vibration, heating, and red light, offering a more comfortable and effortless experience compared to traditional gua sha boards.
Q8: What are the benefits of Jasmine Essential Oil? Where can it be used?
Jasmine Essential Oil is designed to help moisturize and nourish the skin, improve the appearance of dullness, and relieve dryness. It is suitable for both facial and body care.
Q9: What are the benefits of Ginger Essential Oil? Can it be used on the face?
Ginger Essential Oil is intended to help promote circulation, relieve muscle soreness, and support relaxation.
⚠️ For body use only. Not recommended for facial application.
Users with sensitive skin or those prone to irritation are advised to use with caution and perform a patch test before use.
⚠️ For body use only. Not recommended for facial application.
Users with sensitive skin or those prone to irritation are advised to use with caution and perform a patch test before use.
Q10: Which essential oil or set should I choose?
For facial care, hydration, brightening, or first-time users → Choose the Starter Oil Kit (10ml Jasmine + 10ml Ginger)
For regular facial moisturizing and daily skincare routines → Choose the 30ml Jasmine Essential Oil Set
For regular facial moisturizing and daily skincare routines → Choose the 30ml Jasmine Essential Oil Set
